ORDERING RECYCLED GLASS INFUSED PALOMA POTTERY ONLINE

What to expect when ordering on-line:

All products are immediately in stock unless otherwise listed. When shopping the Online Catalog, items may be backordered if not immediately in stock. Orders are filled according to the dimensions and images provided on each product page.
A small free gift is included with every purchase to say "Thank you for ordering online."

Customer satisfaction is priority.
If there's anything that will make your shopping experience easier, please don't hesitate to ask.

Paloma Pottery Return Policy:

Exchanges are made easy and store credit also available for returns. Full refunds available on qualified purchases. I am committed to customer service and attentive to the varying needs of each individual customer. If you need further details please visit Paloma Pottery Return Policy, or please feel free to call or email Info@PalomaPottery.com

What is the response time for ordering online?

Order response is prompt. Orders are generally shipped in 24-48 hours once received. Order generally shipped via USPS Priority Mail to arrive in 2-3 days when placed via the On-line Store. Orders placed via the On-line Catalog have the option of USPS Priority Mail (default), or FedEx Ground and FedEx Next Day at an additional charge.

Will the product I purchase look the same as the online photos?

Products listed in the Paloma Pottery Online Store are kept in stock at all times for immediate shipping. Stock is re-filled on a regular basis to ensure immediate availability of products listed in the Online Store. A product is marked "on backorder" when there are none in stock immediately. When ordering a product on backorder, the product is made to order and can take 1-3 weeks for shipping.

Each piece is hand crafted and can vary slightly in size, color and design. Paloma Pottery strives to create each hand crafted piece with consistancy to match images and customers' expectations. To achieve this, products are created in a production line to manufacture these hand made items with as much consistancy and efficiency as possible.

The Online Catalog offers a larger variety of Recycled Glass Infused Paloma Pottery products. The Paloma Pottery Online Catalog has various options of colors, sizes, designs, discounts, and more products available by Paloma Pottery. Each product is not guaranteed to be in stock immediately. If not immediately in stock, the product is made to order and can take up to 3 weeks for shipping.

Online Customer Comments

My friend loved the piece. I just got to see it the other day at her house and it really is beautiful with the infused glass. The pictures on your website don't do your work justice. Thanks so much for providing a special gift. ~ Columbus, OH

What does the back side of the piece look like?

All products are finished with 1/4" cork bumpers to protect furniture from scratches. (This excludes all wall hanging products and jewelry.)

How can I purchase something similar to what I saw in person?

Paloma Pottery Online Store maintains a stock of all products listed for immediate purchase. The sizes and designs listed are the products available immediately in stock. Each product is hand crafted and can vary slightly. Please don't hesitate to add any special instructions to your order. If you are unsure, feel free to call Nicole Whitney directly to discuss any requests or questions you might have. "I work closely with my customers to find the product and achieve the results they desire."

Do you take custom orders?

"I truly enjoy making custom pieces and working with customers individually." Important things to know when considering ordering a custom piece: This process varies in time, depending on size and complexity of the piece. It usually takes about three to six weeks from start to finish. A minimum down-payment of 30% is required. There is a flat fee for custom orders of $40 which is added to the total price. If you are interested in ordering a custom piece please feel free to call or email the details to NicoleWhitney@PalomaPottery.com

Custom Order Customer Comments

"The coasters (and the necklace) are just beautiful. The colors are fantastic, and are just what I wanted. Thank you for taking the time to do test samples, to email me the photos, etc. I really appreciate all your efforts, your great attention to detail, and your concern for customer satisfaction. The finished product is absolutely beautiful." ~ Florida "Nicole, Thank you for working with me on delivery and payment. The pieces are beautiful and fit perfectly! ~Washington

Wedding and Party Favors

In search for unique wedding favors, this question has been posed by many customers. Personalized with wedding dates and names. Quantity discounts available. For further details, please call Toll Free (877) 669-0783 or email nicolewhitney@palomapottery.com

TECHNICAL QUESTIONS ABOUT RECYCLED GLASS INFUSED PALOMA POTTERY

Can I eat off of the recycled glass infused pottery?

No, the recycled glass crackle surface is semi-porous and can not be used safely for consumable foods or liquids.

What is glass infused pottery?

This is a combination of recycled glass and pottery. The result is a unique crackle glass surface and a sturdy pottery base. The crackle glass surface is semi-porous and heat resistant making these unique glass pottery products perfect for soap dishes, candleholders, coasters, hot plates, spoon rest, etc. The unique glass and pottery combination also creates an eye catching sparkle that intrigues and enchants the eyes.

Is glass infused pottery durable?

Yes, despite it's delicate look, each piece is quite durable. The crackle glass surface is heat resistant and cleans easily with wet cloth. Not dishwasher safe.

Can the stepping stones be stepped on and can they stay out in the winter?

Yes, they are strong enough to be stepped on, though customers do favor using them as decoration only. No, they are semi-porous and do need to come in for the winter.

How does the adjustable necklace work?

The simple design is what appeals to many. The waxed cotton cord is perfect for anyone with skin allergies. To adjust: Pull knots away from each other to lengthen ~ Pull cord below knots to shorten. These knots may come undone and are easily replaced by simply tying another knot.

Illustration Adjustable Necklace knot:

 

Where do you get your glass?

Glass is collected from roadsides, trails, recycle bins or any other place that people leave trash. Recycling jam jars, wine bottles, stained glass scraps, etc. "I have a strong inclination to reuse everything from packaging to found objects used for shapes and texture."

How did you begin to make glass infused pottery?

"My collection of broken glass items, stained glass scraps, and much more is what sparked my interest in mixing the two mediums together. I began experimenting and my technique has formed itself through much experimenting, and trial and error."

How does Paloma Pottery keep prices so reasonable when everything is hand made?

Products are all hand made by Nicole Whitney in a production style, assembly line process which allows Paloma Pottery to pass on the savings to the customer. Recycled glass pottery products are created with the intention of selling a hand crafted, fine art product at an affordable price. "I am my toughest customer. I believe in strong customer service and quality products at affordable prices."

Where else can I find recycled glass infused pottery?

Paloma Pottery is sold in various stores across the country. Paloma Pottery has worked with distributors locally and internationally, therefore there is not a complete list available of all stores that carry Paloma Pottery. Nicole Whitney does travel for art shows and festivals when time permits. However, the catalog and web-site are the best places to find the full range of products available.

Do you have a catalog?

Yes. You can visit the Paloma Pottery Online Catalog where you will find the full list of recycled glass infused pottery products, colors, sizes and designs as well as quantity discounts for online purchases. You can also download a print copy of the Paloma Pottery Catalog or request a hard copy with an order form and price list. Please NOTE: When ordering products from the Online Store orders are generally shipped within 48 hours. The Catalog can contain more products and colors that are not always in stock immediately . To check for stock availability, please email or call (877-669-0783 8am-6pm PST). Download Catalog and Order Form Using Adobe Acrobat Reader
Paloma Pottery Catalog.pdf (may take up to a minute to download depending on connection speed)
Order Form.pdf

What kind of jewelry can I find with the recycled glass pottery combination?

The glass and pottery combination creates a unique and sparkling recycled glass product. The combination of recycled glass and pottery is so unique and sparkling that it catches peoples attention and intrigues the viewer. This eye catching sparkle has led to all kinds of jewelry from necklaces, pendants, earrings, pins, tie tacks, bolo ties, bracelets, and coming soon rings.