For your convenience, Paloma Pottery offers a variety of shipping options available at checkout. You will also find a tool to estimate shipping costs from the shopping cart. To view all options available, simply add your desired item(s) to your cart, enter shipping details and click "update." A full list of shipping options with cost estimates will automatically be generated. Flat Rate shipping & handling fees listed below. Generally shipped via USPS Priority Mail the Table Rate is often the most economical.
Shipping Options Offered at Checkout:
- Flat Rate / Table Rate Shipping Chart Below
- Per Unit / Calculated Weight Shipping
- USPS - Express Mail, Priority Mail
- UPS/FedEx - Express Mail Service
Order Total |
S/H |
Order Total |
S/H |
Order Total |
S/H |
Under $25 |
$5.85 |
$75 - $100 |
$18.50 |
$350 - $450 |
$35.50 |
$25-$35 |
$8.85 |
$100 - $200 |
$20.50 |
$450 - $600 |
$40.50 |
$35-$50 |
$10.85 |
$200 - $250 |
$25.50 |
$600 - $800 |
$45.50 |
$50 - $75 |
$15.85 |
$250 - $350 |
$30.50 |
$800 and up |
7% of total |
NO HASSLE RETURNS AND EXCHANGES:
Paloma Pottery is committed to providing an easy online shopping experience. If you are not completely satisfied with your purchase, send it back within 30 days for an exchange or refund.
Exchanges:
Exchanges are made easy with postage paid. All exchanges must be made within 30 days of purchase. Once your exchange order has been processed, your new item will be shipped out with a postage paid return label. The returned item must be packed with its original packing for safe return. Paloma Pottery is not responsible for broken wares, so please package carefully. If you have any questions or doubts on packing for safe return, please call Paloma Pottery to be advised. Place return label on package and place in your mailbox. If package does not fit into mailbox, you can call your local USPS for pick up or drop off at any US Post Office for delivery.To exchange an item, contact Paloma Pottery (Toll Free: 877-669-0783) with the following information:
- Reason for exchange
- Item name and color choice for exchange
- Credit card information (charges will only be made if returned item arrives broken or damaged)
Returns for store credit and full refunds:
All returns must be made within 15 days of purchase.
Store credit is given for returned products. Full refunds available for qualified purchases only. To request a full refund, please contact Paloma Pottery with your inquiry. Please NOTE: Return shipping fees will apply for full refund returns. Paloma Pottery is not responsible for broken wares, so please package carefully. Product must be packaged in its original packing material. If you have any questions or doubts on packing for safe return, please call Paloma Pottery to be advised. Paloma Pottery Return Address can be found on the contact us page. There is a 20% restocking fee for all returned items.
BBB Member - As a member of the Better Business Bureau, Paloma Pottery is committed to high levels of ethical business practices and customer satisfaction. We would not be able to display the BBBOnline logo unless we had a satisfactory track record with the BBB.
Recycled Shipping Material is collected from local businesses throughout the year. Each package is wrapped with care using 95% recycled packaging collected from post consumer waste and 5% packaging made from recycled materials. You may notice this when unwrapping your order and you can be sure that each piece is well packaged for travel.
NEW Packaging Material is now available. Handmade fair trade boxes and gift bags from Distant Villages. Sparkling clear top boxes made from recycled paper. Biodegradable clear cello bags. Now available for most Paloma Pottery and Glass products.
Any questions?? Call Toll Free: (877) 669-0783 HOURS: 7 am - 5 pm PST
