Your satisfaction is top priority - Paloma Pottery wants to leave you with an excellent online shopping experience. With every online order you will receive fast service, a small free gift and a 100% guarantee on all Paloma Pottery products. Please Note: Prices are subject to change without prior notice. Sales and special promotions are held on a monthly (some weekly) basis. Prices may also vary with stock levels and online demand. You may sign up to receive product updates by creating a Paloma Pottery account and sign up for promotional emails to keep informed on sales and special discounts.
Prompt Service – Paloma Pottery strives to provide prompt and high quality service to all its customers and online visitors. Orders are processed throughout the day and generally shipped within 24-48 hours. This means your order arrives within just a few days. Orders placed by 10 am PST are shipped same day. Some exceptions apply – Products listed as “made on demand” or "on backorder" may take 1-2 weeks to ship.
Free Gifts – As a thank you a small Free Gift is included with every online order. This a signature of Paloma Pottery and our way of making online shopping fun and unique.
100% Guarantee – Paloma Pottery stands behind its products 100% and works hard to ensure your satisfaction by offering hassle free returns and exchanges. Shop with confidence. Read customer testimonials and see for yourself. Your privacy is secure, as none of your information will ever be shared with any third party.
Backorder - A product or color listed "on backorder" means the item is still available to order, but may take 2-3 weeks to ship. Paloma Pottery strives for prompt service and most products are replenished within 1-2 weeks. Every effort is made to fill orders in 24-48 hours, however, when ordering in larger quantities please expect some delays. Still have questions regarding stock availability? Need your order to arrive by a certain date? Please don't hesitate to contact Paloma Pottery and every effort will be made to accommodate.
Secure Transactions - When you use your credit card on-line at Paloma Pottery, you can rest assured that your information is safe. While navigating the shopping cart pages you will be able to see the security lock show up along the bottom of your web browser. This site uses a properly installed, uncompromised secure server (SSL) to capture financial information.
BBB Member - As a member of the Better Business Bureau, Paloma Pottery is committed to high levels of ethical business practices and customer satisfaction. We would not be able to display the BBBOnline logo unless we had a satisfactory track record with the BBB.
Payment Methods - All major credit cards, Money Orders and Personal Checks accepted. Please note: Orders paid with Money Order or Personal Check will be shipped once check is received and cleared. For your own security, please do not email your credit card details.
Wholesale Inquiries: Paloma Pottery provides wholesale pricing and easy wholesale online ordering to qualified buyers. A valid Resale Certificate number or Federal Tax ID number must be provided for any new customers or inquiries. Read more Paloma Pottery Wholesale terms and conditions online. Please contact Paloma Pottery via email or phone with wholesale inquiries and we will get back to you promptly.
Recycled Shipping Material is collected from local businesses throughout the year. Each package is wrapped with care using an average of 95% recycled packaging from post consumer waste. You may notice this when unwrapping your order and you can be sure that each piece is well packaged for travel.
